Email Setup for Entourage

Add a new email account

1. Launch Entourage

2. On the toolbar at the top of the page, select Tools and then Accounts

Create new account

3. Click the New icon (top left) and then select Mail

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Set up a mail account

4. The Account Setup Assistant window will appear

5. Click the Configure account manually button

set up a mail account

Edit Account

6. The Edit Account screen window will appear

7. Enter your Account name: e.g. Home email

8. Enter Name: Name Surname

9. Enter Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

10. Enter Account ID: This email address is being protected from spambots. You need JavaScript enabled to view it. (your email address)

11. Enter POP server: pop.your-domain.com

12. Enter Password: as specified when mailbox was created in konsoleH

13. Enter SMTP server: smtp.your-domain.com

14. It is optional to check the Save password in my Mac OS keychain box; if you don’t check this box, Entourage will ask you for your password each time you send or receive email.

15. Click on Click here for advanced sending options button

edit account

Advanced sending options

16. Ensure that the Override default SMTP port checkbox is ticked

17. Change the Override default SMTP port number to 587

18. Ensure that the SMTP server requires authentication checkbox is ticked

19. Close the setup windows

20. Click on the small square in the top-left corner of the Advanced Sending Options window to close it; then click OK to close the main Edit Account window.

21. Entourage should be set up to send and receive mail.

Email still not working? Read our Troubleshooting Guide

advanced sending options

Email Setup for Apple Mail

Add a new email account

1. Launch Apple Mail.

2. From the toolbar at the top, select File and then Add Account.

add account

Mail Account Setup

3. Enter your name (which will appear the "From" field in your emails), email address and password, then click Continue

mail account setup1

Incoming Server Settings

4. Ensure that the incoming server type is selected as POP, then enter the relevant details as shown below and click Continue. Note : The Description field is optional (e.g. Work email or Home email).

5. Apple Mail will now test the connection to the specified mail server. Once this is complete, click Continue.

incoming server settings

Incoming Mail Security

6. When the Incoming Mail Security screen appears, leave Use Secure Socket Layer unticked and click Continue.

incoming-mail-security1

Outgoing Server Settings

7. Enter the outgoing mail server and ensure that the Use Authentication checkbox is ticked.

8. Enter your username and password (if these fields are not automatically populated) then click Continue.

outgoing server settings

Incoming Mail Security

9. When the Outgoing Mail Security screen appears, leave Use Secure Socket Layer unticked and click Continue.

incoming-mail-security1

Account Summary

10. View the account summary and click Create. Ticking the Take my account online checkbox will ensure that your account is activated immediately.

account summary

You have completed your account setup

Email Setup for Outlook 2011

Launch Outlook 2011

1. Launch Outlook 2010

2. Select Tools from the top menu bar and then Accounts...

Add an Account

3. Select the "E-mail Account" option.

Enter your account information

4. Enter all the relevant details (Select ‘POP’ as the type) then select "Override default port" under the Outgoing server section to change your Outgoing servers port to "587".

5. Once all the specified fields have been entered select "Add Account"

Select More Options…

6. Select "More Options..." below your Outgoing server settings.

Settings for SMTP server

7. Under the "More Options..." button select "User Name and Password for "Authentication"

8. Enter in your username and password then select "OK"

You have completed your account setup

8. Your Outlook mail program should now be set up to send and receive mail.

Email Setup for iPhone

Select settings

1. Start by selecting the settings icon from your home screen.

select-settings-Step1

Select Mail

2. Select "Mail, Contacts, Calendars" from the menu:

select-mail-Step2

Select Add Account

3. Select "Add Account..." from the menu:

select-add-account-Step3

Select Other

4. Select "Other" from the menu:

select-other-Step4

Select Add Mail Account

5. Select "Add Mail Account" from the list:

select-add-mail-account-Step5

Enter your account information

6. Enter all the relevant details as in the screen below and select "Next":

enter-account-information-Step6

Select IMAP

Select "IMAP" from the top of the screen:

select-imap

Configure Incoming Server

7. Scroll down to "Incoming Mail Server" and enter all the relevant details as in the screen below and select "Next":

configure-incoming-server-Step7

Configure Outgoing Server

8. Scroll down to "Outgoing Mail Server" and enter all the relevant details as in the screen below and select "Next":

configure-outgoing-server-Step8

Select Yes

9. When prompted with the below pop up message. Select "Yes":

select-yes-Step9

Select Save

10. You will then be prompted to "Save" or "Edit", you can select "Save".

select-save-Step10

You have completed your account setup

Congratulations, you have now successfully configured your email account on your iPhone.

Email Setup for iPad

Select settings

1. Start by selecting the settings icon from your home screen.

select-settings-Step12

Select Mail

2. Select "Mail, Contacts, Calendars" from the settings menu:

3. Select "Add Account..." from the list of accounts:

select-mail-Step22

Select Other

4. Select "Other" from the menu:

select-other-Step41

Select Add Mail Account

5. Select "Add Mail Account" from the list:

select-add-mail-Step5

Enter your account information

6. Fill in the required fields as below and select "Next":

enter-account-information-Step61

Configure Incoming and Outgoing Servers

6. Scroll down to "Incoming Mail Server" and fill in the relevant fields.

7. Scroll down to "Outgoing Mail Server" and fill in the relevant fields and select "Next":

enter-account-information-Step61

Select IMAP

Select "IMAP" from the top of the screen:

select-imap1

Select Yes

8. When prompted with the below pop up message. Select "Yes":

select-yes-Step7

Select Save

9. You will then be prompted to "Save" or "Edit", you can select "Save".

select-save-Step8

You have completed your account setup

Congratulations, you have now successfully configured your email account on your iPad.

Email Setup for Android Samsung

Launch your mail application

1. Start by selecting the mail icon from your applications screen.

launch-mail-application

Setup email

2. Enter the email address and email password as per the screen below and select "Manual Setup":

setup-email-step2

Incoming server settings

3. Ensure the User Name field is the full email address, enter all the relevant details as per the screen below and then select "Next":

incoming-server-settings-step3

Outgoing server settings

4. Enter all the relevant details as in the screen below and then select "Next":

outgoing-server-settings-step4a

Checking outgoing server settings…

5. Wait while your settings are tested:

checking-outgoing-server-settings-step

Account options

6. Adjust the additional Account Options as needed:

account-options-step5

Additional setup

7. Specify an optional account name (for your reference only), and enter the name you wish to be displayed on outgoing mail, then select "Done":

complete-setup-step8

Complete Setup

8. The account has been set up successfully and your messages will now be downloaded.

 

Email Setup for Android HTC

Open Application list

1. Start by opening the application list from your home screen.

Select Mail

2. Select "Mail" from the menu.

select-mail-step23

Select Other

3. Select "Other" (POP3/IMAP) on the "Choose a mail provider screen".

Note: If you have already added an email account in Mail press the "Menu" button, select "More", select "New account" then select "Other (POP3/IMAP)"

select-other-step3

Select Manual setup

4. Select "Manual setup"

select-manual-setup-step4

Enter your Incoming settings

5. Enter all the "Incoming settings" details as in the screen below and select "Next":

enter-your-incoming-settings-step5

Enter your Outgoing server settings

6. Enter all the "Outgoing server" details as in the screen below. Ensure the "Login required" tick box is selected and then select "Next":

enter-your-outgoing-server-settings

Enter your account information

7. Enter a desired "Account name" and select "Finish setup".

Note: In the screen below your domain name is used as an example.

enter-your-account-information-step7

You have completed your account setup

Congratulations, you have now successfully configured your email account on your HTC smartphone powered by Android.

Email Setup for Blackberry

Please Note
Blackberry phones differ in the way that email is setup on it. This article will cover the basics of email setup on Blackberry phones using the Blackberry Curve 8520 as an example. Even though your phone might be slightly different, the same basic principles should apply.

Select Blackberry Button

1. Press the Blackberry button on your phone.

select-blackberry-button-step1

Select Setup

2. Find and select the “Setup” icon.

select-setup-step2

Select Email Settings

3. Select “Email Settings” or "Email Accounts".

select-email-settings-step3

Select Internet Mail Account (If Applicable)

4. Some models have an additional step asking you which type of account to setup. Select “Internet Mail Account” if your phone displays this screen.

Add Email Account

5. Select “Add” or “Set up another email account” and then scroll down and select “Other”.

add-email-account-step5

Insert Email Details

6. Type in your email address and email password (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)

insert-email-details-step6

Complete Setup

7. Click “Next” or “Continue” to finish your email setup.

You can now find a icon for this email account on your Blackberry desktop.

Each day, mil­lions of mar­ket­ing emails go out into the world, and it has become a hot topic of con­ver­sa­tion among mar­keters as to what time is the best time to send them out. Study after study has been con­ducted to try to get into the psy­che of the con­sumer to try to fig­ure out what time is the best time of day to attract their attention.

One study, based on 100 mil­lion online trans­ac­tions and reported by marketingprofs.com, claims that over 65 per­cent of email recip­i­ents open pro­mo­tional emails in the after­noon and evenings. The study found that 38 per­cent of email con­ver­sions (opened, clicked through, and con­verted) occurred in the after­noons and 27 per­cent in the evenings. The least opens occurred in the morn­ings when most pro­mo­tional emails tend to be sent. If this is true, then as a mar­keter, you have to ques­tion the strat­egy of send­ing emails dur­ing a time when they are rarely opened.

Some say that Tues­day and Fri­days are best for send­ing while oth­ers claim that 3pm on Thurs­day is the best time for con­sumers to get your mes­sage. This con­tin­u­ing dis­cus­sion leaves much room for debate.

The assump­tions being made by many of these stud­ies is that con­sumers have been sit­ting at their com­put­ers wait­ing for a pro­mo­tional email and that they act on it as soon as they receive it. But other stud­ies sug­gest that while 76 per­cent of email opens take place in the first two days after receiv­ing them, 79 per­cent of pur­chases take place after those two days and one-third of pur­chases hap­pen more than two weeks after the ini­tial email offer. What this may tell us is that more and more, con­sumers are in the driver’s seat and they are mak­ing indi­vid­ual deci­sions about when to open their emails. The times they open emails may change from day to day depend­ing on their activ­i­ties and circumstances.

Some peo­ple open their mail at lunch while oth­ers may open them con­tin­u­ously as they come in if they are work­ing on the com­puter all day. Oth­ers may wait a few days before check­ing offers.

One of the fears dri­ving the con­cern over when to send is that con­sumers are being drowned by email offers, and while for some that may be true, other stud­ies sug­gest that may not be true for all. And since most con­sumers are pre­fer­ring to receive com­mu­ni­ca­tions by email, these pro­mo­tions may not be entirely unwel­comed. In fact, if you have used the best prac­tices we have dis­cussed in this blog over the weeks (care­ful tar­get­ing, using a pref­er­ence cen­ter, etc.), your cus­tomer may be quite happy to get your offer.

What this may all mean is that while stud­ies are inter­est­ing and can often yield help­ful infor­ma­tion, there is no rule that will guar­an­tee your emails will be opened and will result in a trans­ac­tion or con­ver­sion. The best strat­egy seems to be to keep exper­i­ment­ing, try­ing dif­fer­ent times of the day and dif­fer­ent days of the week.

After all, the cus­tomer expe­ri­ence is the most impor­tant fac­tor. Let them dic­tate when you mes­sage them by allow­ing them to state this in a pref­er­ence cen­ter, or use the behav­ioral data you have as a mar­keter and send to cus­tomers at times when they have opened in the past. (Don’t for­get that email is global and there are dif­fer­ent time zones to con­sider.) Get­ting to know your cus­tomer through an email pref­er­ence cen­ter, pay­ing atten­tion to your ana­lyt­ics, and cre­at­ing the best offer you can are great ways to insure a return on your invest­ment and to cre­ate a great cus­tomer experience.


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